UpTrust Privacy Policy

Effective Date: September 27, 2024

At UpTrust, we take your privacy very seriously and are dedicated to protecting it— maybe even more than you'd expect. This Privacy Policy outlines the data we collect, how we use it, and your rights when using our site. If you ever need more specifics, feel free to reach out to our team. This policy will be updated as our services evolve.

1. Information We Collect

At this time, the only information we collect is for internal analytics purposes and account creation. This may include general usage data (e.g., comments, posts, votes) to help us improve our platform and email addresses associated with your account.

2. How We Use Your Data

All data collected is used solely for internal analytics to improve user experience on our platform. We do not sell or distribute your data to any third-party services.

3. Sharing Information with Service Providers

We may share information with trusted vendors, consultants, and other service providers who require access to certain data to perform tasks on our behalf. These service providers are subject to their own confidentiality and security obligations to ensure the protection of your personal information.

Examples may include (but are not limited to):

• Providers that assist in hosting our services (e.g., DigitalOcean, GitLab)
• Services that support our analytics and performance tracking (e.g., MixPanel, Grafana)
• Email delivery that helps facilitate our communication with users (e.g., Mailtrap, MailPace)

If you have any concerns or questions about how we work with these service providers, our team is happy to discuss this in more detail.

4. User Rights

You have the right to request access to any data we may hold about you and the right to request its deletion. As we are currently not storing personal data, such requests may be minimal. However, we are enthusiastically committed to protecting your privacy and will respond to any inquiries or concerns you have about your data.

5. Data Retention

We retain data for as long as necessary to conduct internal analytics. As our platform develops, we will update this policy to reflect specific data retention timelines.

6. Changes to This Policy

We are likely to update this Privacy Policy as our platform evolves. We encourage you to review this policy periodically for any changes, and we'll do our best to let you know when changes occur.

If you have any questions or concerns regarding this policy, please get in touch with us at support@uptrusthq.com.